Support, Resources and Services for Fort McMurray Evacuee Families

Things to Do

Aero Space Museum of Calgary
Free admission to residents of Fort McMurray – please provide proof of residence.

Bow Habitat Station
Complimentary Discovery Centre admission at Bow Habitat Station – please provide proof of residence.

Butterfield Acres Children’s Farm
Offering discounted rate to Fort McMurray evacuees. For more information

Calgary Zoo
Free admission to residents of Fort McMurray – please provide proof of residence.

City of Calgary Recreation Centres
Free access to the City’s 11 aquatic centres and to the Village Leisure Centre and Southland Leisure Centre for all evacuees – passes available at the reception centre you are registered with in Calgary, or by presenting address verification at customer service for each centre.

Fort Calgary
Free admission for all evacuees and family members who find themselves in Calgary. Free or discounted programs will also be offered for students and summer camps. For more information, visit

Glenbow Museum
Free entry for residents of Fort McMurray – please show personal ID to admissions desk.

Kayben Farms
Displaced Ft McMurray residents who are staying in the Calgary area are invited to play FREE at Kayben Farms for the month of May. Just show ID with address.

Calgary’s Child Family Guide
24/7 solution for finding fun, support and resources in Calgary 

Free admission to displaced residents – please identify yourself at main information desk upon entry.

If you are displaced from Fort McMurray and find yourself in Calgary please feel free to come to Vivo – we welcome you, free of charge to recharge with a workout, swim, shower and so much more!

Westside Recreation Centre
Offering free admission to those displaced by the Fort McMurray wildfire.

YMCA Calgary would like to extend an invitation to all of those evacuated from fire-affected areas to use any of our YMCA Calgary locations free of charge.
Includes free use of facilities, including drop-in programs, classes, showers, and aquatic centres.

Beaners Fun Cuts
Children’s hair salon Beaners Fun Cuts is offering free cuts to all Fort McMurray residents at Calgary locations with proof of identification. For more information, visit the
website here.

General Resources 

Register with Red Cross – 1-888-350-6070 or online
Evacuees need to track their expenses and keep all their receipts for food purchases, accommodations, and other expenses and provide those receipts to their insurer. Call your insurance agency as soon as possible to alert them that you are an evacuee and what you’ll need to do once you determine the status of your home.

Alberta Government Emergency updates
Updates and information on the Fort McMurray and other Alberta wildfires, evacuation and other information related to this event.

Social Media & Websites

Fort McMurray Evac Relocation Help 
Accommodation, support requests and offers.

YMM Help
Assisting those affected by Fort McMurray fires

  • Offers for Help and I Need Help
  • Accommodation offers & requests
  • Food Banks
  • Volunteer Opportunities
  • Missing Pets & pet food donations
  • Donation Requests and distribution areas
  • Grad Dresses, dance & gymnastics, sports gear
  • Store & Restaurant discounts

Fort McMurray Evacuee Open Source Help Page
This is an open source page to help Albertans evacuating from Fort McMurray wildfires. Albertan’s are encouraged to post offers of help.

Airbnb Disaster Response
All service fees are waived for those affected by the disaster and checking in between May 05, 2016 and May 21, 2016. 

Camp Chestermere
Offering accommodation and support for Fort McMurray evacuees. Please contact them at 403 483 0603 for more information.

Clothing for a Cause
Clothing for a Cause has turned their expertise to helping evacuated families from Fort McMurray. They will bring pre-sorted sized and appropriate clothing to you. (403)-402-8663.   

Basically Babies
Distributing emergency sets of baby supplies to Fort McMurray families with newborns.

Medical, Emotional & Distress Help

Mental health support is available by calling Alberta’s 24-hour Mental Health Help Line at 1-877-303-2642.

Suicide Prevention Line
In Calgary, call 211

Distress Centre Calgary
Available 24/7 to support those who are feeling overwhelmed, anxious, frustrated, sad or any other range of emotions due to the devastating fires that have brought them to Calgary. Call 403-266-HELP (4357) 24 hours a day, or chat online with them from 3-10pm daily at

Serenity Now Wellness
This not-for-profit foundation has free counselling sessions to those that have been impacted by the fire. 587-226-8692, 403-454-7600

Educational Support

Renfrew Educational Services  is providing support for families from Fort McMurray with special needs

Displaced students from Fort McMurray and surrounding communities are encouraged to register with the local school division.

All Grades 6 and 9 Provincial Achievement Tests have been cancelled for evacuated students from designated school boards.

Select Preschools are offering open spots to evacuated Preschoolers.

Vital Information

Canada Post
To help reconnect displaced residents with the postal system as quickly as possible, register for Mail Forwarding service. This is an important service not just for ongoing mail and parcels, but it also provides a vital link with government and relief agencies going forward. Call our customer service line at 1-866-607-6301.If any affected resident requires urgent access to critical items, such as medications or passports, please call 1 800 267-1177.

Evacuees can replace ID & birth certificates for free at any registry location.

The Alberta SPCA
The Alberta SPCA is doing everything they can to rescue and care for animals which were left behind during the evacuation. Your pet will receive veterinary care and be looked after by trained animal care professionals until you can be reunited safely. There is an online form on the Regional Municipality of Wood Buffalo website to register your pet and request an emergency pet rescue. The Alberta SPCA will be in contact with you within a few days after registration. 

Student Loans
Student loan payments for those affected, including for recent graduates, will be deferred for six months, interest-free. Detailed information for students and graduates is available on the Student Aid website. You can also contact Student Aid over the phone Monday to Friday between 7:30 a.m. and 8:30 p.m. at 1-855-606-2096.

Calgary Transit
Transit is offering free passes to any evacuee, regardless of where they are staying. Evacuees with require a pass can get one at the U of C Reception Centre (Dining Centre,) 124 University Gate N.W.